Service & Support
Service Level Agreements
Our SLAs include but are not limited to:
- Prepaid, Discounted Service Labor Rewards Program
- Recurring System Checkup and Tuning
- Extended Warranties
- Emergency Service Plans
- Discounts for Additional Years of Service
- Refresh Cycle Planning
Worry-Free Solutions
Industry Standards
Our professional Audiovisual team is heavily involved with AVIXA. Our specialists hold a variety of CTS certifications and follow all industry standards, including:
- Audio Coverage Uniformity
- Standard Guide for Audiovisual Systems Design and Coordination Processes
- Projected Image System Contrast Ratio
- Energy Management for Audiovisual Systems
- Audiovisual Systems Performance Verification
- Audio, Video and Control Architectural Drawing Symbols
- Cable Labeling for Audiovisual Systems
- Display Image Size for 2D Content in Audiovisual Systems
- Recommended Practices for Security in Networked Audiovisual Systems
- Recommended Practice for Lighting Performance for Small to Medium Sized Videoconferencing Rooms
- Rack Building for Audiovisual Systems
- Unified Automation for Buildings
- Rack Design for Audiovisual Systems
CTS Certifications
Some of our Audiovisual specialists hold dual certifications and sit on the Certified Technology Specialist (CTS) steering committee.
Read Current News From Our Team
Looking to maximize your audiovisual (AV) system uptime? Pick up some AV integration tips from our expert team.
Pearl Technology’s Tech Showcase a Success!
On September 12, Pearl Technology hosted its second annual Technology Showcase at the Peoria Riverfront Museum. More than 150 audiovisual professionals were there to experience the latest in technology. Check the highlights as featured in rAVe this week. Read More
Pearl Technology Recognized for Work on AMT’s Training Center
When Advanced Medical Transport (AMT) needed a new simulation and training center, they worked with Pearl Technology to provide state-of-the-art audiovisual components. For the solution, our team worked with Marshall Electronics to utilize innovative equipment to achieve AMT’s goals. Click
Pearl Technology Featured in Worship AVL Magazine
If you’ve ever attended a worship service, you might not have considered the details of the audiovisual systems working behind the scenes. But that’s exactly how Pearl Technology’s Audiovisual Solutions team can make a difference. Recently, Peoria’s First United Methodist
