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IT Solutions Managed Services

At Pearl Technology, we believe in being prepared. Our experienced IT Solutions managed services team will take the steps needed to help keep your business running smoothly—whether through proactive implementation by our specialized team or the certified technicians with our service desk.


 

Additionally, our outstanding customer service validated with a 99% satisfaction rating in 2023!

 

Our IT Solutions team is comprised of industry experts that were recently announced as a 2024 Channel Futures Managed Service Provider (MSP) 501. The list of Channel Futures MSP 501 companies, a technology industry benchmark, ranks companies based on growth, profitability, and innovation.

Your Resource to Make Technology Simple

  • Custom IT Solutions
  • IT Management
  • Infrastructure/Network Planning
  • 24/7/365 Help Desk
  • Responsive Assistance

Round-the-Clock Service Desk

We believe in responding quickly to the needs of our customers. And though we prefer to address problems before they occur, our certified specialists know how to take care of any unplanned situation that might arise.

  • Patching
  • Spam Threats
  • Antivirus Protection
  • Disaster Recovery
  • Data Breaches
  • IT Alerts
  • and more

Phone: (309) 473-8435
Hours: Monday–Friday, 8 a.m. to 5 p.m. CT.

Outside of these hours? Technicians can be paged 24/7/365

Efficient, Cost-Effective IT Operations

At Pearl Technology, we can be as hands-on as you choose. We’ll provide what your IT department needs to take care of technology on its own, or we can serve as an extension of your company’s IT department. The choice is up to you.

  • Scalable Solutions
  • Consultations and Planning
  • Generalized IT Services
  • Custom Technology Recommendations
  • Budget Planning and Quarterly Reviews
  • Proactive IT Management
  • Disaster Recovery Solutions
  • 24/7/365 Monitoring, Management, and Response
  • Cost-Effective Access to a Team of IT Professionals

Read Current News From Our Team

Working in today’s cyber landscape requires a variety of changing technologies. Get ideas from our team, so you can more readily evolve to meet your organization’s needs.

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