Service and Support

Your High-Performance Solution

Our audiovisual (AV) integration team offers a variety of service and maintenance plans to fit your budget and maximize your investment. We include a service level agreement (SLA) for the first year after purchasing a complete AV system. You can also choose from other prepaid service plans that offer a proactive approach to invaluable data analytics and minimal downtime.

Our SLAs include but are not limited to:

  • Prepaid, Discounted Service Labor Rewards Program
  • Recurring System Checkup and Tuning
  • Extended Warranties
  • Emergency Service Plans
  • Discounts for Additional Years of Service
  • Arranged Upgrades
 

Worry-Free Solutions

Another option is to acquire one of our complete AV systems as a service. This will remove the expense of a large capital purchase and the burden of depreciating technology assets. These systems are offered as a monthly operational expense and include complete system and component coverage, as well as any services that may be required to maintain them.

  • Fixed Prices (for 36, 48, or 60 months)
  • Equipment Easily Refreshed or Upgraded

Industry Standards & Certification

Our professional AV team is heavily involved with AVIXA. Our specialists hold a variety of CTS certifications and follow all industry standards, including:

  • Display Image Size for 2D Content in AV Systems
  • Cable Labeling for AV Systems
  • Audio Coverage Uniformity in Enclosed Listener Areas
  • Standard Guide for AV Systems Design and Coordination Processes
  • Projected Image System Contrast Ratio
  • AV System Energy Management
  • AV Systems Performance Verification
  • Audio, Video, and Control Architectural Drawing Symbols Standard

Some of our AV specialists hold dual certifications and sit on the Certified Technology Specialist (CTS) steering committee.

Pearl Technology Services


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Cybersecurity

Pearl Technology can help keep your employee and customer information safe from threats.

Learn More

Data Centers

Securely house your expensive equipment and enable seamless disaster recovery—with better security, more IT expertise, and scalable options.

Learn More

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IT Solutions

No matter your core business, technology plays an important role in your daily operations. We can simplify it for you.

Learn More

VAR

Pearl Technology is also a leading technology value-added reseller, providing everything your business needs to establish a safe and effective IT network.

Learn More

...


...

AV Solutions

We offer custom audiovisual integration technology to assure seamless communication throughout your business.

Learn More

 

Pearl Technology Services


...

Cybersecurity

Pearl Technology can help keep your employee and customer information safe from threats.

Learn More

...

Data Centers

Securely house your expensive equipment and enable seamless disaster recovery—with better security, more IT expertise, and scalable options.

Learn More

...

IT Solutions

No matter your core business, technology plays an important role in your daily operations. We can simplify it for you.

Learn More

...

AV Solutions

We offer custom audiovisual integration technology to assure seamless communication throughout your business.

Learn More

...

VAR

Pearl Technology is also a leading technology value-added reseller, providing everything your business needs to establish a safe and effective IT network.

Learn More

Whether it's cybersecurity to help keep your employee and customer information safe from threats, IT solutions to serve as your hands-on IT department, software or hardware from a value-added reseller, or one of two data centers to securely house your expensive equipment and enable seamless disaster recovery, Pearl Technology has you covered.